About CloudTalk
CloudTalk is a cloud call center solution that provides inbound and outbound calls, mostly for sales or support agents. With , you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
CloudTalk affiliate program is based on a referral system. Every partner will receive a unique link that can be shared on blogs and other media. Partners should sign up to our partner platform where they can find advanced reports to monitor their progress, commissions, and payouts. Partners will also find there all referral & partner materials like banners, links, images, comparisons, and decks.
Basic Information CloudTalk
| Affiliate Basic | Details |
|---|---|
| Product Name | CloudTalk |
| Commission Type | RevShare |
| Affiliate Category | Affiliate Program |
| Payment Method | Wire, Check |
| Minimum Payment | $25 |
| Official Affiliate Website | Click Here To Visit Official Website |
How To Join CloudTalk Affiliate Program And Earn Free Passive Income
Connect CloudTalk to the Business Tools You Love
CloudTalk offers native integrations with most popular CRMs, Helpdesks and Business tools like Pipedrive, Hubspot, Salesforce, Zendesk and more. Access phone call details in your CRM or see caller’s CRM information in CloudTalk with the 2-way sync solutions.
Track and Record Calls Automatically
Using advanced call center analytics, your team can measure and improve communication with customers. With real-time analytics, you can live track the performance of your agents.
Cloud-Based call Center Software Ready for Remote work
Make and receive calls from your browser on your desktop or using the mobile apps, no matter where you are. Even the CloudTalk team uses CloudTalk while working remotely.
Enjoy Crystal-Clear Calls
Just one 60-minute outage can cost businesses anywhere from thousands to millions of dollars. To ensure you connect with your stakeholders worldwide without any issues, we have established a strong network of telco partners across the globe. Enjoy high-quality calls with guaranteed latency and minimal jitter.
Call Center Software for Support and Sales
Cut down resolution time for inbound customer support calls and win more sales deals with CloudTalk – the best rated cloud call center software for SMB in 2020.
Anticipate customer needs
CloudTalk gives you a 360° customer overview as soon as a call is in queue, giving you enough time to fully understand and anticipate your customers’ needs. CloudTalk’s smart IVR and call routing ensures that incoming calls are automatically routed to the right person or department in your call center.
Smart IVR: Decrease workload, Increase resolution efficiency
Whether you have 2 support representatives or 200, CloudTalk’s smart Interactive Voice Response makes it easy to route calls to the right people or departments at the right time. Choose from various criteria like language preference, Product, Location or other and build your IVR routing tree with CloudTalk’s drag and drop Call flow designer.
Be smart about your support
CloudTalk Support arms you with insights so that you can measure and improve your customer service. With real-time analytics, you can track the call activity, service level and customer sentiment of your inbound call center software. This way, you can make better decisions and resolve issues faster.TRY FOR FREE
Call Transfers – Work effectively as a Team
It’s ok if your agents don’t have all the answers. With call transfers, they can get someone on the phone who does — and explain the situation to them in a private chat before going live with the customer.
Real-time Customer Card
Your agents can see all caller information displayed in one place. During the phone call, they can instantly look at the client’s history of interactions, orders, chat or notes. This allows them to deliver top-notch customer service.
Call Center Recording Software
CloudTalk can automatically make a recording of all calls. Once the call ends, you can listen to it directly from your internet browser anywhere and anytime. Improve customer interactions by monitoring your team’s calls. Record both inbound and outbound calls with customers and in-house calls between team members with CloudTalk’s Call Recording feature. Once the call ends, an audio recording is automatically saved in the client’s contact details, call history and statistics. You can listen to any call directly from your internet browser anywhere and on any device.
Call recording is an essential feature of a good call center. Analyze call recordings to:
- assess and improve agent performance
- evaluate best practices for high-quality and efficient customer support
- you can use information gathered from recordings to optimize trainings and workshops for new agents
With the Call Recording feature for call centers, you can improve your team productivity, improve your customer service and boost sales.
